This area of the site holds customer information documents and utilities. Please click on a link below for full details.


For software patches and updates see the Hotfixes page.

Subject	Description	Date posted
Environmental Services Overview	Civica provide several different software applications that address the various facets of Environmental Services and Waste Management. This sector overview gives top level information on what is available, who to contact and sites that have succesfully used the various solutions.	05/03/2009
Authority Public Protection System Overview	General overview of the APP (Flare) System	05/03/2009
E-licensing register Flyer	A Sales flyer for our E-Licensing offering.	05/03/2009
Connecting with Authority Public Protection System	This document provides a general introduction to automatic interfaces between Authority and third party applications such as CRM packages, corporate web sites, etc	05/03/2009
connecting Authority Public Protection (Flare) to a land and property gazetter	This document discusses the processes involved in connecting APP to a BS7666 based land and property gazetteer as well as other issues relating to updating flare with centrally held address information.	05/03/2009
Mobile Working Solutions Technical Overview	This document contains a technical overview of the Solutions offered by Civica Public Protection. It contains currently available and supported solutions as well as specifications for handheld and tablet devices.	05/03/2009
System Administrator's Guide	A manual for the care and maintenance of your Authority system	05/03/2009
Technical Overview	Technical details and hardware requirements for running Authority for Windows	05/03/2009