The E-permit administration module within Civica Civil Enforcement will undertake all aspects of issuing a wide range of permits. The system comprises of a back end office management system and a web-enabled front end. This will enable applicants to renew their permits, change personal details and allow payments to be made where relevant.
E-permits provide a number of benefits to both the local authority and the customers they serve.
These include:-
- The issuance process can be streamlined. The system will allow motorists to apply electronically for new permits and to renew expired permits
- Electronic application by the customer eliminates paper and reduces errors and processing time
- The service can be delivered 24hours a day, 7 days a week, improving customer access to the service
- It removes the need for physical permits to be issued to the motorist, providing further elimination of paper and its associated costs
- E-permits can help minimize fraudulent use of permits
Ultimately, Civica E-permits can deliver the issuance of permits quickly, securely, at a lower cost and in an environmentally friendly way.