Civica - Civica launches Health and Social Care unit to respond to growing demands across the sector

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Simon Downing, Chief Executive - Civica

“The care sector faces increasing demands for improved and personalised services and is a focus for much government policy. The launch of this new division following the integration of in4tek demonstrates Civica’s commitment to the sector. We believe the combination of in4tek’s heritage with a broader capability in service and technology areas will deliver greater value to existing and prospective customers and partners in community-based care.”

Mike Bird, managing director of Civica Health & Social Care

“With the integration of in4tek, we have been working to accelerate product, staff and customer service initiatives with the support and expertise of the wider Civica group. Our customers are facing tough challenges which are being made more acute by tightening public finances. By bringing to bear breadth and depth of capability and experience, we look forward to helping customers respond to these challenges and to deliver and sustain improved care services.”

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Civica launches Health & Social Care unit to respond to growing demands across the sector

Business unit will provide social and health care providers with enhanced product and service offerings and enable them to capitalise on previous investments

13 January 2010, London … Civica Group Ltd, a market leader in software-based solutions that help organisations improve service delivery and efficiency, has launched Civica Health and Social Care, a dedicated business unit for the sector and a new identity for in4tek following its acquisition in 2009. The unit will help customers, including health service providers and local authorities, to access broader service capabilities and resources for all aspects of community-based care, while capitalising on their existing investments in service delivery and technology.

The launch coincides with the latest new customers for the company's comprehensive 'Paris' software application, which has been selected to help Child health and Community staff improve care delivery at St Helens and Knowsley PCTs.

The new division builds on Civica’s integration of in4tek. It will continue to deliver and develop the Paris suite of person-centric application software, used across the UK and Canada to streamline the management of adults’ and children’s services, mental health, child health and community care. The new unit will also enable customers to access the company’s broader expertise in key service delivery technologies including web services and electronic workflow and document management.

Civica set up the Health and Social Care unit in response to increasing social, financial and service delivery pressures and at a time when the provision of localised and personalised care is expected to drive greater integration between health and social care providers.

St Helens & Knowsley Teaching Hospitals NHS Trust has chosen the Paris application from Civica Health & Social Care, to support two Primary Care Trusts (PCTs): NHS Halton & St Helens and NHS Knowsley. Working as the prime contractor, Logica with its sub-contractor Civica will deliver products and services that enable the trusts to develop new ways of managing the children’s health records across the PCTs, promoting more efficient use of community resources by tracking children’s health records from birth through education.

Additionally, staff will be able to manage medical issues, immunisation requirements and health alerts more effectively. Once in place the system will continue to advance record keeping and workflow in other community health services, enabling the PCTs to work more closely together for improved service provision. The project will be completed in 2010 and Logica and Civica will provide implementation, data migration, and other technical services including training on user designed screens and reports.