Civica - Powys Borough Council

Powys - Bringing the community closer

Powys County Council implemented Electronic Document Management and Workflow from Comino to help bring together its rural locations allowing for better customer service and clarity of processes.

Other benefits include:

• a 19 per cent reduction in the time taken to process new benefits claims
• an eight per cent increase in Council Tax cash flow
• improved communication between Powys' three main revenues and benefits offices based up to 40 miles apart