Flexibility and choice

Civica’s approach to Managed Services involves working with management and staff to develop a service delivery model that is closely aligned with your business and strategic IT objectives. We provide a choice of scaleable Managed Services solutions that allow you to take full advantage of our experience and expertise.

Professional System Administration Service

Civica’s qualified technical staff will utilise best practice processes to administer your systems. This complete set of technical services can be delivered remotely or on-site, ensuring optimum system performance, access to the latest software upgrades and consistent, secure data back-up. 

Applications Management

Civica will take responsibility for the complete management of your software applications. Our experienced IT staff will manage the hardware, software and people required to run your applications delivering optimum efficiency and performance in a reliable and secure environment.

IT Infrastructure Management and Provisioning

Civica will manage your complete IT infrastructure with the capacity to encompass your applications, hardware, desktop, security, IT resources and telecommunications. This is a high level service that enables you and your staff to focus 100% on the business and strategic objectives of your organisation.